Vaping Help Center North End Vapes
We’re here to help — browse our most asked questions below.
Browse FAQs
Frequently Asked Questions
🔒 Is vaping legal in the UK?
Yes, vaping is legal for individuals aged 18 and above. All products must follow UK TPD regulations.
🧾 Do I need age verification to order?
Yes, age verification is required to ensure that all customers are over 18.
🚚 How long does delivery take?
UK standard delivery takes 2–4 working days. Express options are also available.
↩️ Can I return unused items?
Yes. Products can be returned within 14 days if unopened and unused.
💡 Which nicotine strength should I choose?
Beginners usually start with 10–20mg nicotine salts. Contact us for guidance.
✅ Are your products genuine?
Absolutely. We stock only 100% authentic, TPD-compliant products from verified distributors.
📦 Do you offer bulk or wholesale pricing?
Yes, we provide competitive wholesale rates for retailers and bulk buyers. Contact us directly for details.
📍 Do you have a physical store location?
Yes, but we operate online also, but we ensure fast and secure nationwide delivery for all orders.
💳 What payment methods are accepted?
We accept all major credit/debit cards, UPI, and digital wallets like PayPal and Google Pay.
💨 What’s the difference between disposables and pod systems?
Disposables are single-use and easy for beginners, while pod systems are refillable and cost-effective long-term.
🧯 What should I do if my vape leaks?
Clean it with a dry cloth and ensure all parts are fitted correctly. If issues persist, contact our support team.
🚫 Can I vape indoors or in public places?
Vaping laws vary by location. It's best to check local rules or ask permission before vaping in public areas.
